Privacy Policy

Last Updated: 12 October 2026

1. Introduction

Cantina Goccia ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit www.cantinagoccia.com, purchase products, book experiences, contact us, or otherwise interact with our website.

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") and related national legislation.

2. Data Controller

The data controller responsible for your personal data is:

Cantina Goccia
Loc. Nardelli 2
Pozzuolo Umbro, Italy

Email: admin@cantinagoccia.com

3. Information We Collect

We may collect and process the following categories of personal information:

Information You Provide

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Booking details
  • Messages submitted through contact forms
  • Marketing preferences

Transaction Information

When you purchase products or book experiences, we may collect:

  • Order details
  • Purchase history
  • Booking information
  • Payment confirmation information

Note: Payment card details are processed by secure third-party payment providers and are not stored by us.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visits
  • Cookie and analytics information

4. How We Use Your Information

We use personal data to:

  • Process and fulfil orders
  • Arrange deliveries
  • Manage bookings and wine tour reservations
  • Respond to enquiries
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations
  • Detect fraud and maintain website security
  • Send marketing communications where consent has been provided

5. Legal Bases for Processing

We process personal data on one or more of the following legal bases:

Contract

To fulfil orders, reservations, and customer requests.

Legitimate Interests

To improve our services, prevent fraud, maintain security, and operate our business efficiently.

Consent

Where required, for marketing communications and certain cookies.

Legal Obligation

Where processing is necessary to comply with tax, accounting, regulatory, or legal requirements.

6. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send information about:

  • New wine releases
  • Promotions
  • Events
  • News from Cantina Goccia

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails, or
  • Contacting us directly.

7. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Ensure the website functions correctly
  • Remember user preferences
  • Analyse website performance
  • Improve user experience
  • Support marketing activities

Where required by law, non-essential cookies will only be placed after obtaining your consent.

For detailed information, please refer to our Cookie Policy.

8. Sharing Your Information

We may share personal data with trusted third parties including:

  • Payment service providers
  • Delivery and logistics companies
  • IT service providers
  • Hosting providers
  • Marketing service providers
  • Professional advisers
  • Regulatory authorities where required by law

We do not sell personal information to third parties.

9. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as:

  • European Commission adequacy decisions
  • Standard Contractual Clauses
  • Other legally approved safeguards

10. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil contractual obligations
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

Retention periods vary according to the nature of the data and applicable legal requirements.

11. Your Rights

Under applicable data protection law, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Receive a copy of your data in a portable format
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

12. Security

We implement appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

13. Children's Privacy

Our products include alcoholic beverages and are not intended for individuals below the legal drinking age in their country of residence.

We do not knowingly collect personal information from minors.

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Users should review the privacy policies of any third-party websites they visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.

16. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact:

Cantina Goccia
Email: admin@cantinagoccia.com